Privacy Policy

Last Updated: February 4, 2026

Calm Cricket ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Information We Collect

Personal Information

We collect information that you provide directly to us when you:

• Purchase our products
• Create an account
• Subscribe to our email list
• Contact customer support
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Billing address
• Payment information (processed securely through Stripe)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages viewed
• Time and date of visit
• Referring website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you digital products you've purchased
• Provide customer support
• Send you important updates about your purchase
• Send marketing emails (only if you've opted in)
• Improve our website and products
• Prevent fraud and enhance security
• Comply with legal obligations

Payment Processing

All payment transactions are processed securely through Stripe, a third-party payment processor. We do not store your complete credit card information on our servers. Stripe's privacy policy governs the collection and use of payment information. For more information, please visit Stripe's Privacy Policy.

Product delivery is handled through ThriveCart, a third-party shopping cart and product delivery platform. When you complete a purchase, you will receive access to your digital products through ThriveCart's secure delivery system. For more information, please visit ThriveCart's Privacy Policy.

Email Communications

If you purchase a product from us, we will send you:

• Order confirmation emails
• Product delivery emails with download links
• Important updates about your purchase

If you opt in to our email list, we may also send you:

• Educational content
• Product announcements
• Promotional offers

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, email service providers, hosting services)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications
• Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings.

Children Under 18

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: help@calmcricket.com